General Application Form Questions
Q: When do applications close? Can I send in a late application?
A: Applications close on Tuesday 21 February at midnight. This means Tuesday at midnight not Monday at midnight. Late applications will not be accepted.
Q: Can I print out the Application Form and post it to you?
A: No we can’t accept paper based applications. You’ll need to apply online.
Q: The Application form asks for my Media Hooks. What are these?
A: Check out our Media Hooks page for information on what these are.
Questions about Images and Logos
Q: Can I send you my image and logo on CD instead of uploading them with the application form?
A: No, sorry. Please upload your image and logo via the online Application Form
Q: I'm applying my restaurant for DINE Wellington. What kind of image will best sell my restaurant?
A: You'll need a landscape image that fits the resolution and size requirements (see below). The best images that sell your restaurant are ones that showcase your particular restaurant or your particular cuisine and are enticing to customers. Images of food or busy restaurants sell your restaurant much more than images of empty restaurants.
Q: What are the resolution and file size requirements for images?
A: Images must be a minimum of 1000 pixels wide and ideally a resolution of 300dpi. We only accept images in JPEg (.jpg), GIF (.gif) or PNG (.png) format. The maximum file size is 10MB. Images must be in landscape format (ie. the image is wider than it is tall).
Q: What are the resolution and file size requirements for logos?
A: Logos must be a minimum of 600 pixels wide and ideally a resolution of 300dpi. We only accept images in JPEg (.jpg), GIF (.gif) or PNG (.png) format. The maximum file size is 10MB. Logos can be either landscape or portrait.
Q: My form won’t go through and the error message says that it’s because my image is not high enough resolution. Can I just submit my online form anyway and deal with the image later?
A: No, you’ll need your image to submit your application. We require high resolution print quality images. If your image is not high enough resolution for the application form then it won’t be high enough resolution for us to print in the Festival Programme. You’ll need to get a higher resolution image and submit your application. See the question about image requirements to find out what these are.
DINE & Festival Event Questions
Q: Why do I need to sign a Memorandum of Understanding?
A: This is a bit of a guarantee – for you and for Festival management. You will appreciate that there are lots of restaurants and businesses involved in the whole VWOAP Festival. If one partner doesn’t deliver, they are letting everyone down and it’s only fair – if you have signed up to take part, you need to make sure that you stick to your end of the bargain. And, we need to stick to ours.
Q: Where can I find regional / local ingredients? How do I find out who my local suppliers and producers are?
A: Remember to profile as many products and suppliers from the Greater Wellington region in your menus as possible. Check out Grow Wellington's Wellington Food and Beverage Database, a comprehensive presentation of the region’s suppliers. The database was established to assist food buyers in the food service and retail sectors to easily find and source high-quality products from around the region.
DINE Wellington Questions
Q: How much will it cost for me to be part of DINE Wellington? What's it all about?
A: Check out the DINE Information Page for all the lowdown on DINE including how much it costs to take part.
Q: Why do I need to provide a $100 voucher for my restaurant?
A: The $100 meal vouchers, which are to be valid until 01 August 2013, are used by the Festival organisers to promote the Festival in competitions to public and to host media at a selection of restaurants throughout the region.
Q: Why do I need to have a www.MenuMania.co.nz listing?
A: For a couple of reasons... Fitsly, MenuMania.co.nz is partner of the VWOAP Festival and they help us promote the DINE Wellington menus to hundreds of thousands of people searching for where to have lunch and dinner. In the lead up to and during VWOAP, the kind folks at MenuMania.co.nz create a dedicated section on their website profiling all of the DINE Wellington restaurants and menus. It’s not a good look if you aren’t actively working with them?
Seondly, and in the long term, Positively Wellington Tourism now takes all the MenuMania.co.nz information as the source information for WellingtonNZ.com, our destination website for Wellington. We are pretty proud of WellingtonNZ.com, not only is it the most visited regional tourism website in New Zealand (with around 1.7 million visitors per year), it’s also held up as a benchmark by other regions of New Zealand as something to aspire to – and you can be pretty proud of that. BUT, if you don’t actively manage your listing, that means that anyone searching on WellingtonNZ.com looking for your restaurant, gets pretty poor or incomplete information, because they’ll see what’s displayed on MenuMania.co.nz.
We reckon that these are two pretty good reasons…!
Q: The Application Form asks for my VISA Merchant ID Number. What is this? Where do I find this?
A: You are a Visa Merchant if you have signed a merchant facility agreement with a New Zealand bank which allows your business to accept Visa cards for the payment of goods and services. To find your Visa Merchant ID number look in the following places: (a) on your monthly merchant facility statement; (b) on your imprinter plate, or (c) phone the bank that you have your merchant facility with and ask them to provide you with your Visa Merchant ID Number.
Q: The festival's not until August, can I just send in my menu then?
A: No, we need your menu when you apply. Why? Well, first of all we have a selection process so unless we know what you're doing we won't be able to really assess your application properly. And secondly, we promote your DINE offer via a printed booklet and a website which both take a lot of time to put together. We promote the festival to other cities and towns in New Zealand and also to cities in Australia so we need to give out-of-towners enough information and time to organise their travel and accommodation arrangements.
Q: I've decided to choose the Set Menu option for my dinner offer. What price point do I have sell this at? How many courses do I need to do? Do I have to offer wine with it? Does it have to be the same Set Menu as my lunchtime offer and at the same price point?
A: For the DINE set menu for dinner it's up to you to decide how many courses you want to offer, whether you'll have wine as part of the set menu and at what price point you'll offer this set menu. You will still need to make sure that the price point you're offering is still a deal for consumers. If you want to you can offer the same set menu as the lunchtime menu but it needs to be offered at the same price point as the lunchtime set menu.
Festival Event Questions
Q: Can you tell me all about running a Festival Event?
A: Check out the Festival Event Information page
Q: How much will it cost for me to run a Festival Event? Why is the Online Booking System compulsory and what are the benefits?
A: Check out the Festival Event Registration Fees & Online Bookings page to learn about the many advantages to using the Online Booking System.
Q: Why can’t I sell my own tickets to my Festival Event?
A: You may retain up to a maximum of 20% of your total ticket inventory to sell yourself, for example, to drop-in customers.
But, in a nutshell, offering online booking is the quickest ‘route to purchase' for your customers and will provide you with a painless and seamless booking process. Consumers now expect to be able to make instant purchases and don’t want to wait for people to answer phones, return emails or return their messages. It also gives consumers the advantage of being able to ‘shopping bag’ (i.e. purchase tickets to multiple events) in just one transaction.
In 2011, Festival Events sold online via VisaWellingtonOnaPlate.com sold out faster than all other Festival Events.
Q: Can you give me some ideas as to how to create an event?
A: Check out our handout Making Sure You Eat Cake
Q: Can you tell me about a successful event last year? How did they organise and fund their event?
A: Check out our Kapiti Vintage case study
Q: I notice that free events don't have to pay a registration fee. Our event will be free to enter but people will pay to eat or buy food there. Is this considered a free event?
A: If there is any commercial element involved i.e the customers buy things at any point, this is not considered a free event and you will need to pay the registration fee.
Q: I'm running an event for charity. Do I need to pay a registration fee?
A: Charity events where at least 80% of all ticket sales are donated to charity do not need to pay the registration fee.
Q: The Application Form asks for my VISA Merchant ID Number. What is this? Where do I find this?
A: You are a Visa Merchant if you have signed a merchant facility agreement with a New Zealand bank which allows your business to accept Visa cards for the payment of goods and services. To find your Visa Merchant ID number look in the following places: (a) on your monthly merchant facility statement; (b) on your imprinter plate, or (c) phone the bank that you have your merchant facility with and ask them to provide you with your Visa Merchant ID Number.
If this page hasn't answered your question contact us at:
Visa Wellington On a Plate
+64 4 4720445
info@WellingtonOnaPlate.com
